Units marked as unboxed were returned within the 7day return period. Either they didn't want the product anymore or it didn't meet their requirements.
Our quality assurance
- We will ensure every unit is double checked and tested before shipping to you.
- If anything is amiss after you received the product our support team will assist you to troubleshoot the issue.
- If no solution can be found and the product is still within the 7 day return period, we will collect the product from you at no charge for our technician to assess it further.
What does this mean for you?
- The unit might have signs of usage.
- The packaging has been opened and might also show signs of usage or might be missing.
- We will endeavor to make sure no accessories are missing and will list the information in case there is something amiss.